Last Updated: January 2024
Welcome to Global Gaming Licenses. By accessing our platform or using our licensing consultation services, you agree to these Terms of Service. Read them carefully - they define what we can do for you and what we expect in return.
What We Actually Provide
We're licensing consultants, not lawyers. Here's the distinction that matters:
- We do: Connect you with licensed legal counsel in target jurisdictions, prepare compliance documentation packages, guide you through application processes, and provide strategic licensing advice based on 500+ completed cases
- We don't: Practice law, guarantee approval outcomes, provide legal representation in disputes, or make decisions for regulatory authorities
Think of us as your sherpa through the regulatory mountains. We know the path, but you're still doing the climbing.
Your Obligations as a Client
Licensing isn't a passive process. You need to:
- Provide accurate, complete information about your business operations
- Disclose all beneficial owners and corporate structures upfront
- Respond to document requests within agreed timeframes
- Pay regulatory fees directly to licensing authorities (we never handle these funds)
- Maintain ongoing compliance after license issuance
Withholding information doesn't just slow things down - it can torpedo your entire application. We've seen it happen.
Payment Terms
Our fees are structured in phases:
- Initial consultation: Free 30-minute assessment
- Jurisdiction analysis: Fixed fee, payable upfront
- Application preparation: 50% on contract signing, 50% on submission
- Ongoing compliance: Monthly retainer (optional)
All fees are non-refundable once work begins. Regulatory authority fees are separate and paid by you directly.
Confidentiality
Your business information stays confidential. We share data only with:
- Regulatory authorities (as required for applications)
- Licensed legal counsel in target jurisdictions (with your written consent)
- Compliance verification providers (KYC, AML screening services)
We don't sell client lists. We don't share case studies without explicit permission. Your competitors won't hear about your licensing plans from us.
Limitation of Liability
Here's the reality: licensing outcomes depend on regulatory authorities, not us. We can't control their timelines, changing requirements, or approval decisions.
Our liability is limited to the fees you've paid us for services. We're not responsible for:
- Regulatory delays or rejection decisions
- Changes in licensing requirements after application submission
- Business losses from licensing delays
- Third-party service provider errors
This isn't us dodging responsibility - it's acknowledging that we're consultants, not miracle workers.
Termination
Either party can terminate with 30 days written notice. You'll pay for work completed through the termination date. We'll transfer all documentation to you or your new representative within 14 days.
Governing Law
These terms are governed by the laws of [Jurisdiction]. Any disputes go to arbitration before heading to court - it's faster and cheaper for everyone.
Changes to Terms
We update these terms occasionally. Material changes get emailed to active clients 30 days before taking effect. Continuing to use our services after changes means you accept them.
Questions about these terms? Email [email protected]. We respond within 48 hours.